The Village of Shreve has resolved the technical issue affecting water bill calculations. The billing rates have been corrected in the system.

Corrected bills have been printed and mailed to residents.
Please be advised of the following important details regarding these new statements:

Payment Status on Paper Bills: If you have already paid your previous bill, the new mailed statement will not show that payment as posted. However, the payment has been marked as paid in the Village system.

Credits for Overpayment: If a previous payment resulted in an overpayment due to the system error, a credit has been applied to the account.

Balance Verification: Residents are welcome to call Village Hall to verify their current account balance or to confirm that a specific payment or credit has been applied.

Unit Measurement Update: While the bills will have Cubic Feet printed for the water usage, the pricing and usage will reflect gallons. The Village has ordered new billing stock.

Contact Information
If you have questions regarding your corrected bill or current balance, please contact Village Hall at (330) 567-2600, email office@shrevevillagehall.org, or visit during regular business hours.

Shreve Village Hall